Terms and Conditions Effective Date: May 26, 2026 Welcome to Satrezna LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website located at https://satrezna.online (the “Site”) and any purchases made through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site. 1. Company Information Satrezna LLC Email: info@satrezna.online Address: 1209 Mountain Road PL NE Ste 5918, Albuquerque NM 87110 2. Use of the Website You agree to use this Site only for lawful purposes. You must not use this Site in any way that may damage the Site, impair availability, or interfere with other users. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion. 3. Products and Services All products and services listed on the Site are subject to availability. We reserve the right to discontinue or modify products at any time without notice. We make every effort to display product descriptions and pricing accurately. However, we do not warrant that product descriptions, pricing, or other content on the Site are error-free. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel the order. 4. Orders and Payment By placing an order, you agree to provide current, complete, and accurate purchase information. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, unauthorized transactions, or pricing errors. Payment must be received before your order is processed and shipped. 5. Shipping and Delivery Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other factors beyond our control. Risk of loss transfers to you upon delivery of the product to the carrier. 6. Returns and Refunds All returns and refunds are subject to our Return Policy. We reserve the right to refuse returns that do not comply with our policy. 7. Intellectual Property All content on this Site, including text, graphics, logos, images, and software, is the property of Satrezna LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without our prior written consent. 8. Limitation of Liability To the fullest extent permitted by law, Satrezna LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site or purchase of products. Our total liability shall not exceed the amount paid by you for the product or service in question. 9. Disclaimer of Warranties The Site and all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that the Site will be uninterrupted, secure, or error-free. 10. Indemnification You agree to indemnify and hold harmless Satrezna LLC, its owners, employees, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Site or violation of these Terms. 11. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New Mexico. 12. Changes to These Terms We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site constitutes acceptance of those changes. 13. Contact Information If you have any questions about these Terms and Conditions, please contact us at: Email: info@satrezna.online Address: 1209 Mountain Road PL NE Ste 5918, Albuquerque NM 87110